About PS

What is PS?

Imagine having an airport virtually all to yourself. PS is a private luxury terminal serving commercial flights at LAX. Far removed from the chaos of the surrounding airport and just steps away from the airfield, we offer the ease, privacy and security of the private flight experience for commercial travel.

 

With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival and relax as our drivers escort you across the airfield directly to/from your aircraft. All without stepping inside LAX. Guests also enjoy luxurious lounges or private suites, chef-prepared food, spa services and more, all while our Control Room coordinates with government, security and airline officials to ensure the utmost efficiency, safety and privacy.

 

Waiting in lines, maneuvering through crowds and handling unwieldy luggage are things of the past at PS. So is the airport experience you’ve come to know.

How is PS different from lounges at the airport?

PS is not at the airport, it is a “back door” to the airport.

 

PS offers luxurious, first-of-its-kind service that traditional airport lounges can’t, beginning with a private, traffic-free entrance adjacent to LAX and a team of dedicated Agents assigned to each traveling party to ensure a smooth, stress-free journey from start to finish. Here are all the ways PS is different:

 

  • A separate terminal building adjacent to LAX runways, removed from the chaos and vehicular traffic of the main terminals.
  • Unprecedented logistics handled by a team of expert Agents.
  • Private TSA screening and customs and immigrations arrival services.
  • Dedicated luggage porters to shepherd bags to and from your aircraft.
  • Drivers to escort guests across the airfield to and from their commercial aircraft in a private vehicle.
  • Luxurious private indoor and outdoor lounge spaces for a hotel-like experience.
  • Dining choices ranging from fine catered meals to courier- delivered fast food drop-offs on request.

 

Is PS for commercial or private flights?

PS is designed for commercial flights, providing an unparalleled luxury experience for commercial travelers, featuring many of the conveniences of flying private. If you are flying commercial, or connecting to or from a private flight, you are welcome to join us.

Does PS work with all commercial flights?

Yes. PS works with all major airlines.

What is the difference between a Private Suite and The Salon?

Private Suites at PS are private, spacious and designed for maximum comfort with minimum visibility. With an entertainment center, fully stocked snack and beverage bar and en-suite bathroom, each suite hosts up to six people comfortably and can be customized to better entertain children or pets, for an airport experience unlike anything you’ve experienced before.

 

The Salon is a communal lounge space that allows individual travelers to enjoy a social experience at PS. The Centurion experience is an exclusive salon for Centurion cardholders.

 

Centurion Members of PS can access the Private Suites or the Centurion experience as part of their membership.

 

Regardless of your selection, all PS guests are welcome to enjoy our public, shared lounge spaces, including our garden.

Where is PS?

PS is located at LAX in a secured terminal that can only be accessed from Imperial Highway:

 

6875 W. Imperial Highway

Los Angeles, CA 90045

How many locations does PS have?

At this time, our only location is at LAX. However, we have plans to open locations at other major airports across the country in 2022. Join our mailing list to be the first to hear about exciting new PS locations.

Pricing & Membership

Does PS have a membership program?

Yes. Centurion cardholders receive a complimentary Annual membership valued at $4,500, plus per-use fees. To enroll in the Centurion PS membership program, click here.

What are the per-use fees for a member?

As a Centurion® Member of PS, you have access to two unique offerings:

 

The Centurion Experience at PS

  • Receive a complimentary visit to this exclusive space each year for you and one traveling companion when you call your Centurion Relationship Manager and reserve a first or business class international ticket.
  • Access anytime thereafter for $550 per person by making a reservation here or calling your Centurion Relationship Manager.

 

Private Suites at PS

  • Centurion Members of PS receive preferred rates on Private Suites. The Private Suite experience is $3,250 one-way for up to four travelers. Each additional traveler is $500. Private Suite service is inclusive of all PS amenities including spa services and valet parking.
Can my family use my membership?

Yes. A spouse or partner and children under 18 are included in your membership and we look forward to welcoming the entire family. Member benefits extend to all members traveling individually or together.

Can children travel through PS?

For the Private Suite experience, children of all ages are welcome, and children under the age of two may join us on a complimentary basis.

 

No guests under 21 are permitted in the Centurion experience.

What is included in the price of a reservation?

Price in inclusive of all PS services, including a line-free TSA screening, dedicated customs and immigration services on arrival, and expert drivers trained on the airfield to take guests directly to their aircrafts. Guests also enjoy our garden, chef-prepared food and more. All taxes and fees are included in the price.

 

The Centurion experience is subject to additional charges for:

  • Valet parking
  • Individualized BMW transportation (Centurion experience guests may be provided transportation to/from airlines in Sprinters or SUVs with others traveling on the same flight or from same terminal)

 

Centurion travelers who have activated their complimentary membership benefit are not subject to additional charges for the Private Suite experience.

Reservations

Do I have to reserve roundtrip service?

No. PS welcomes reservations for one-way, connection and roundtrip services.

Does PS facilitate connections/layovers?

Yes. Guests with a connection or layover can purchase a connection service and are treated to both the arrival and departure service from PS in one day.

Do I buy my plane ticket separately?

Yes. Confirmed flight reservations are required prior to making a PS reservation. Your reservation with us covers the luxurious PS travel experience at our terminal, excluding airfare.

What information do I need in order to reserve PS?

It is best to reserve your PS experience at least 48 hours in advance of your flight arrival or departure time. We require the following information to process your reservation:

 

  • Traveler information including passport details on international flights
  • Flight information including PNR/Confirmation number for each guest in your traveling party
  • Credit card to process the reservation and any incidentals

 

We also kindly request the total number of bags you are checking to allow us to provide the most seamless travel experience possible.

 

PS requires at least 24 hours’ notice to process your reservation. Reservations requested with less than 24 hours’ notice will incur a 45% service fee, should we be able to accommodate.

How far in advance do you accept reservations?

Reservations may be reserved up to 3 months in advance. Kindly note that we request at least 48 hours’ notice and require at least 24 hours’ notice to process reservations. This allows us to coordinate with airlines, TSA and U.S. Customs and Border Protection and to comply with airport safety regulations. Reservations requested with less than 24 hours’ notice from flight arrival or departure time will incur a 45% service fee.

What is the cancellation policy?

Members:

  • Cancellations or reservation changes made more than 48 hours before travel, 100% of the original fee will be credited toward a future reservation;
  • Cancellations or reservation changes made less than 48 hours before travel, 80% of the original fee will be credited toward a future reservation.
Is PS kid-friendly?

Unfortunately, guests under 21 are not permitted in the Centurion experience. 

 

However, for the Private Suites, we are delighted to welcome the entire family. We offer a variety of services for young travelers including a toy menu, kid-approved meal selections and a private outdoor play space with an array of entertaining games. We also offer bassinets upon request for little ones in need of rest.

Is PS pet-friendly?

Unfortunately, we do not accept pets in the Centurion experience.

 

However, pets are allowed in the Private Suites. As long as your pet meets your chosen airline’s regulations and approval, we are happy to accommodate traveling animals and even designed our terminal with them in mind. Guests and their pets are invited to enjoy our Private Suites, pet-friendly garden and our provided pet accessories. We do require that all traveling animals be included on the reservation and have the required paperwork and airline notifications.

Is PS wheelchair accessible?

Yes. Please let us know the nature of any mobility assistance needs at the time of reservation to allow us to make the appropriate accommodations.

Do I have to fly first class?

No. Any traveler regardless of their seat is welcome to use PS.

The Experience

Do I have to get to the airport early? I usually time my travel so that I spend a minimal amount of time at the airport. Will using PS save me time?

The PS experience saves every guest time by offering a line-free, crowd-free, seamless travel experience, however we are still bound by airline requirements around check-in and checked luggage processing. We recommend arriving 90 minutes before a domestic flight and two hours before an international flight if you are checking luggage.

 

When travelling through the Private Suite, many of our guests opt to arrive even earlier to relax and take full advantage of our services, including:

 

  • Massages, manicures and barber services (for Private suite guests)
  • Delicious food and beverage selections
  • Ample space for business meetings and calls
  • Quality family time in our garden

 

What on-site amenities are available?

Our luxury on-site amenities include:

 

  • Spa-shower upon request
  • A garden with games and activities
  • A dedicated conference room with the newest in digital conferencing tools
  • Complimentary snacks, beverages and travel amenities
  • A team of Agents assigned exclusively to you to assist in any capacity during your experience
Is smoking allowed on-site?

Yes, smoking is allowed outdoors.

Can I order food?

Yes. You will be provided a menu from which to select items to enjoy during your experience. Our current menu is curated by The h.wood Group.

Can PS accommodate off-menu items?

Yes. PS can accommodate off-menu items for guests with Private Suite reservations. We kindly ask that you let us know at the time of reservation and we will do our very best. Please note an additional cost will apply for off-menu requests, equivalent to the meal total price plus a 10% service fee.

Can PS accommodate food allergies?

Absolutely. Please let us know about any dietary restrictions at the time of reservation.

How much time can I spend at PS?

Guests can arrive up to three hours before their scheduled flight or stay for up to three hours upon arrival. If flights are delayed, assuming availability, there is no limit to how long a member may use their Private Suite or the Centurion experience.

Can I spend the night at PS?

PS is not a hotel, however, we are designed to accommodate unexpected delays. Each Private Suite has a two-person daybed that can be made-up upon request for a restful sleep. Overnight stays are not possible in the Centurion experience.

The Process

What time should I arrive?

In order for checked bags to be loaded on the flight, we ask that guests arrive 90 minutes before a domestic flight and two hours before an international flight. Note that this can vary depending on the airline for guests not checking luggage. Please ask our reservation team should you have any questions.

Can I have non-traveling guests join me?

Yes. Guests with Private Suite reservations may have non-traveling visitors join you at PS and indulge in all of our amenities.

 

For the Centurion experience, non-traveling guests are not permitted.

What happens if my flight is delayed?

Our team of Agents will keep you abreast of relevant updates and will present you with all possible options. If your flight is delayed, assuming availability, you are invited to relax in your Private Suite or await your flight in the Centurion experience. Either way, you will be well taken care of.

I’m departing from LAX, how do I board the flight?

Guests are escorted from our terminal to a private BMW and taken across the airfield directly to their aircraft—an unprecedented level of exclusive airport access. An Agent will then accompany guests to the jet-bridge stairs or elevator and to the aircraft door for the ultimate boarding process.

I’m arriving at LAX, what happens when I get off the aircraft?

Guests are met at the aircraft door by a dedicated Agent, who will escort them from the jet bridge directly onto the airfield, where a private BMW awaits at the foot of the aircraft. Guests are then driven across the airfield to the PS terminal — an unprecedented level of exclusive airport access — where they are invited to wait for any checked luggage.

 

When arriving from an international flight, our guests experience line-free customs and immigration processing at our terminal.

 

Terms & Conditions

General PS Services

 

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL PERSONS USING PS, VISITORS AND GUESTS. ENTRY UPON THE PREMISES OF PS CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

 

PS, PS LAX, American Express and all logos, marks, and trade usage are protected by copyright and trademark laws of the United States. Any unauthorized use is strictly prohibited. The American Express Centurion Member benefit at PS LAX is subject to the following Terms and Conditions.

 

PS LAX is a private club operated by The Private Suite LLC.

 

Whenever the term “PS”, “we”, “our” or “us” is used herein, it shall refer to PS LAX. “You”, “your” and “Member” shall refer to the American Express Centurion Member/Passenger. American Express exclusive space refers to the experience provided for Centurion level American Express cardholders only.

Membership - American Express Benefit at PS LAX

 

The American Express Member benefit for Centurion cardholders provides 1) PS membership to the cardholder 2) Member rates for Private Suite access and 3) Exclusive access to the American Express space at PS LAX, subject to these special terms and conditions.

 

In the event of any conflict or disparity between these terms, services, or provisions and those applicable to PS published elsewhere, these provisions shall be controlling for all passengers. 

Special Note for Agents & Designees

 

Agents or designees acting on behalf of Members are obligated to ensure that Members are made fully aware of these Terms and Conditions, under which PS has agreed to provide Service. PS is relying upon you to fully inform Members of these Terms and Conditions, either by providing Members a printed copy, by asking Members to review these Terms and Conditions online, or by informing Members in some other way.

Access to American Express Exclusive Space

 

Use fees apply as indicated in the “Rates, Reservations and Cancellations” section below. Prices are subject to change without prior notice. Use of PS facilities constitutes your consent to submit all charges to your credit card on file. The American Express Member benefit for Centurion cardholders entitles each Member access to the American Express exclusive space, and to the benefits described in these polices, subject to the By-Laws of the Club and all of these Terms and Conditions.

 

The American Express exclusive space is a shared, non-private lounge located at PS LAX. Transportation to and from the aircraft will take place on LAX’s airfield, and may include a shared SUV or van with other passengers going to nearby gates or terminals.

 

The use fees for the American Express exclusive space are “per person.” Non-traveling guests, persons under the age of 21 and pets or emotional support animals (ESAs) are not permitted in the American Express exclusive space.

 

Additional charges may apply to special services not included in the services described below.

 

PS assumes no responsibility for any damage or loss arising from use of Internet access.

Rates, Reservations, and Cancellations
AMERICAN EXPRESS EXCLUSIVE SPACE PRIVATE SUITES
Service Rates

  • One-way service:
    • $550 per person, per use
    • Additional included services described in detail below

 

 

 

 

Service Rates

  • One-way service:
    • $3,250 (covers up to four persons traveling together as a party)
    • Additional traveling guests beyond the party of four:
      • $500 per person
    • Additional included services described in detail below
Advance Reservations

  • Reserve up to six months before travel
Advance Reservations

  • Reserve up to six months before travel
Cancellations, Changes, and Refunds

  • All reservations fees are non-refundable
  • Cancellation or reservation changes fewer than 48 hours before travel:
    • 80% of fee credited toward future travel
  • Cancellation or reservation changes more than 48 hours before travel:
    • 100% of fee credited toward future travel
  • Exceptions may be made for airline cancellations or changes. If your carrier has stopped service for your particular flight or if they have made a schedule change on your behalf, notify our Member Services team in order to receive a full credit. You may be requested to supply confirmation of the change from your airline.
Cancellations, Changes, and Refunds

  • All reservations fees are non-refundable
  • Cancellation or reservation changes fewer than 48 hours before travel:
    • 80% of fee credited toward future travel
  • Cancellation or reservation changes more than 48 hours before travel:
    • 100% of fee credited toward future travel
  • Exceptions may be made for airline cancellations or changes. If your carrier has stopped service for your particular flight or if they have made a schedule change on your behalf, notify our Member Services team in order to receive a full credit. You may be requested to supply confirmation of the change from your airline.
PS Direct Services

The PS Direct service level is available for Domestic Arrivals Only. The service rate is $3,450 for a party of four. Additional passengers are $500 per person. Additional fees may apply for large vehicles needed for larger parties.

 

PS Direct service includes:

  • Transportation from aircraft door directly to your home or hotel* (no stops at PS)
  • Freshly prepared boxed meal upon landing
  • Complimentary KIN tonic upon arrival
  • Complimentary choice of beverages and chilled water
  • Complimentary periodicals of your selection delivered upon arrival
  • Complimentary personal wellness kit
  • Complimentary same-day luggage delivery to home or hotel (no quantity limit)
  • Upon request, we will coordinate with your hotel to arrange for car-side check-in and key delivery

 

*PS Direct service includes local transportation within 25 miles of LAX. Additional mileage may incur additional charges.

 

PS shall not be liable for any loss, damage or injury to persons or property occurring in the course of transportation except in instances of the gross negligence or willful misconduct of PS or its employees.

Included Services for Private Suites

Professional, special or additional services are available at the Private Suite level only.

 

Professional services available for the Private Suite service level (e.g. manicure, massage, hair, etc.) require a minimum of forty-eight (48) hours advance reservation. Other special or additional services requested by a Member with at least 24 hours’ notice will be accommodated whenever practical and possible. Any costs, charges, or expenses incurred in the delivery of such special additional services will be charged directly to Your account in addition to standard fees and charges.

 

At the Private Suite service level, Members may receive one of each of the below services, at no charge, per reservation. 

  • Manicure
  • Chair or table massage
  • Haircut or barber service

These services are supplied by independent licensed professionals and PS is not responsible for any loss, damage, or injury resulting from these services. Gratuities to licensed professional service providers is in the discretion of the guest.

 

Valet Parking** and vehicle cleanings are available at PS. Private Suite level service includes complimentary valet parking for up to 30 days and complimentary vehicle cleaning by request. A daily parking fee of $30 will be assessed for any vehicle stored at PS for more than 30 days. We are not responsible for any articles left in Your vehicle or for any damage or loss not caused by the negligent acts or omissions of Our personnel. Any damage or loss must be reported to Us before You leave the premises. Failure to report any damage or loss prior to Your departure waives all claims for such damage or loss.

Included Services for the American Express Exclusive Space

Amenities available in the American Express exclusive space include:

 

  • Complimentary food, snacks and beverages
  • Professionally staffed open bar (21 and older)
  • Complimentary valet parking** for first 2 nights, $60/night thereafter
  • Complimentary vehicle cleaning
  • Complimentary checked luggage processing up to 10 pieces
  • Private (single user) restrooms
  • Available shower facilities (first come/first served) upon request

 

Please note that professional services such as massage/manicure/haircuts cannot be accommodated in the American Express exclusive space.

 

Valet Parking** and vehicle cleanings are available at PS. American Express exclusive space level service includes complimentary valet parking for 2 nights and complimentary vehicle cleaning by request. A daily parking fee of $60 will be assessed for any vehicle stored at PS for more than 2 days. We are not responsible for any articles left in Your vehicle or for any damage or loss not caused by the negligent acts or omissions of Our personnel. Any damage or loss must be reported to Us before You leave the premises. Failure to report any damage or loss prior to Your departure waives all claims for such damage or loss.

 

If there are ways we can improve your experience at PS, please let us know.

 

Special Logistical Services

Members receiving services at LAX may be charged fees for handling and processing of luggage in excess of the airline allowance. Members are expected to make any special arrangements for excess weight or oversized bags directly with the airline carrier in advance of travel. For information on luggage restrictions applicable to the passenger’s airline, please contact the airline directly. PS assumes no liability for any consequences arising from the attempted processing or airline non-acceptance of excess luggage.

Limitations & Membership Rules

Persons under the age of 16 must be accompanied by an adult while using or visiting PS. Persons under the age of 21 are restricted from using the American Express exclusive space. No person under the age of 21 may consume alcohol in, on, or around PS. Violation of this regulation may result in forfeiture of fees and/or revocation of membership.

 

Use of PS facilities is by reservation only. A confirmed airline reservation is required to make a reservation. Members are expected to create and maintain a current account with PS in order to reserve service. Members are solely responsible to provide accurate and complete information and to maintain all personal information current. PS is not responsible for inaccurate or outdated information supplied by Members. All accounts must include a valid credit card which will be kept on file. All charges for Use Fees, and other Expenses approved or requested by You will be charged to Your account.

 

Reservations must be completed at least 24 hours in advance of the departing or arriving flight time. Reservations requested upon less than 24 hours-notice will be accommodated subject to availability, airline and CBP/TSA regulations, and will incur an additional service fee of 45% of the published Member use fee.

 

PS facilities must be used in compliance with State and Federal laws at all times. Violation of this rule may result in revocation of membership without refund of any unused fees or dues. Smoking is prohibited in all areas of PS except designated smoking areas. Use of narcotics, drugs, or illegal substances is strictly prohibited.

 

Members and others admitted to PS are responsible to conduct themselves in an appropriate manner and must not approach any other passengers or disclose the presence of such passengers to any third party. Photography, video, and audio recordings of any person not in your travelling party is prohibited. The American Express exclusive space is a shared space and Members are responsible for avoiding the inclusion of other guests in any such recordings. Any invasive or disruptive behavior is strictly prohibited. PS reserves the right, at its sole discretion, to remove individuals from the premises in the event of inappropriate or invasive conduct.

 

PS reserves the right to decline service to any person.

 

When using PS services, all luggage to be checked must arrive at PS facility prior to the time specified by your airline but in no event later than 120 minutes prior to international flight departure time, and no later than 90 minutes prior to domestic flight departure time. At the time of your final confirmation email, you will be provided an arrival time window.  Members and luggage arriving later than the specified arrival window may result in delays in service and might not be accepted or boarded by airlines. In the event a Member’s actions prevent successful service, any charges are non-refundable. PS shall not be responsible for any loss, damage, delay, or luggage handling errors caused by regulatory agencies, airlines, luggage handling crews, or others, once luggage leaves possession of Our personnel. PS has no liability for jewelry, precious metals, cash, or any other high value personal property in any luggage whether or not such contents are known to PS.

 

Please note: PS personnel do not board aircraft or enter the luggage hold to retrieve luggage. Regulations require that we wait until the airline offloads, identifies, and delivers checked luggage. That process is beyond our control and we are not responsible for any delays resulting therefrom.

 

Passengers must comply with airline terms and conditions (including any luggage restrictions) at all times. PS is not responsible for airline scheduling errors, ticketing errors, delays, or other circumstances beyond Our reasonable control.

 

PS will not intervene in disputes between an airline and Members or their guests, or between TSA, CBP, Members, or their guests. While at PS, Members and their guests must comply with any direction or instruction given by any PS staff member, Los Angeles World Airports Police Department, LAX, TSA, or CBP officers. Members and their guests must comply with all applicable security, customs and immigration regulations. PS is not responsible for delays resulting from any act or omission of the aforementioned agencies.

 

PS reserves the right to charge a Member’s account for any damage caused to PS facilities, and for any items that are removed from the facilities without permission by Members or their guests.

Service Animals

PS permits Trained Service Animals (as defined by the United States Department of Transportation) to enter into all areas on-site, including the American Express exclusive space and Private Suites, subject to the following:

 

The Service Animal must not:

 

  • Pose a direct threat to the health or safety of others;
  • Cause a significant disruption at PS; or
  • Violate any applicable health requirements – e.g., applicable quarantine rules from animals arriving from international countries

 

Pets (including Emotional Support animals)

Pets, including without limitation Emotional Support animals, are not permitted in the American Express exclusive space at any time. Members wishing to travel with pets may utilize Private Suites, subject to the following:

 

The Member must have received permission from the applicable air carrier to travel with the pet and complied with all of its requirements (PS does not accept any responsibility with respect to whether the air carrier permits the pet to travel in cabin or any limitations that might apply).

 

The pet must not:

 

  • Pose a direct threat to the health or safety of others;
  • Cause a significant disruption at PS; or
  • Violate any applicable health requirements – e.g., applicable quarantine rules from animals arriving from international countries
Airline Delays

In the event of airline delay beyond the designated period of Your reservation, PS will make every effort to continue to accommodate Your use of the facility. However, PS reserves the right to relocate the Member to off-site facilities, including airline lounges when necessary. PS is not responsible for airline delays of any kind.

PS LAX Reservation System

All passengers using PS are expected to have a confirmed flight reservation before reserving services with PS and will be asked to provide the confirmation number at the time of reservation. All passengers require valid photo identification, and in the case of international flights, valid passports. Members are solely responsible for meeting all applicable TSA and Customs requirements.

 

Reservations must be completed at least 24-hours in advance of the departing or arriving flight time.

 

Reservations requested upon less than 24 hours-notice will be accommodated subject to availability, airline and CBP/TSA regulations, and will incur an additional service fee of 45% of the published Member use fee.

 

Advance reservation does not guarantee service. All services at PS are subject to operational capacity and availability.

 

Members requiring wheelchair assistance or requiring other special accommodations are expected to inform PS when making the reservation.

 

Pets or emotional support animals (ESAs) are not permitted in the American Express exclusive space. Members who intend to travel with a pet or ESA should contact PS Member Services to reserve the Private Suite service.

 

Persons under the age of 21 are restricted from using the American Express exclusive space.

 

American Express Centurion Members may include non-cardholders on their reservation as long as their guests are traveling on the same flight. Charges for use of the American Express exclusive space at PS are $550 per traveler.

 

Prices set forth on the PS website or in any quotation may be changed or withdrawn by PS at any time without prior notice. Such changes will not affect membership fees, services, or reservations that have already been paid. Payment of any applicable use fees for PS is due at the time of reservation and will be charged to Your account directly. All fees are subject to cancellation policies set forth in these Terms and Conditions. A valid credit card is required to create your account with PS LAX and all charges and fees will be charged directly to that account.

 

PS is not obligated to accept any reservation. If a reservation is accepted, a confirmation notice will be sent via email whereupon a binding contract is formed between PS and (i) the individual or company named on the reservation and (ii) (if applicable) the travelling passenger(s), governed by the Terms and Conditions described herein.

 

Members utilizing agents or third parties to make reservations shall be deemed to be aware of and accept these Terms and Conditions (including those pertaining to the provision of personal and travel information). In such cases, the full name(s) of the passenger(s) with confirmed flight reservations must be specified. Any person using an Agent or third party to make reservations with PS shall be deemed to enter into a binding contract that is formed with the agent and the passenger on these Terms and Conditions.

Exclusions

Members using PS services are responsible for monitoring airline schedules and any potential changes to flight times prior to his or her arrival at PS. Current flight information will be available at PS. PS reserves the right to cancel reservations for any reason including, without limitation, operational, safety, capacity, or security requirements. In the event of cancellation by PS any fee paid for that use will be refunded. In such instances, PS shall not be responsible for any consequential, indirect, or other damages or loss arising from such cancellation.

 

PS accepts no liability for losses, delays or disruptions incurred as a result of:

 

  • Incorrect information being supplied to PS by its members, their delegates and associates, or by airlines;
  • Acts or omissions of any third party including independent service providers, airlines, security, and border control authorities;
  • Ground handlers or third party transport arranged by or on behalf of the Member;
  • Any loss or delay caused by matters beyond the reasonable control of PS, including but not limited to: riot, civil unrest, strikes, interruption of power, airport orders; or orders of any other civil authority, natural disasters, TSA/CBP requirements or orders, security alerts, etc.;
  • Flight delays or cancellations, or unannounced gate changes.

 

PS shall not be liable to any Member, under any conditions, for any:

 

  • Loss of profits;
  • Loss of revenue;
  • Loss of use;
  • Loss of or corruption to data or information;
  • Indirect or consequential loss of any kind.

 

Except for gross negligence or willful misconduct by PS or its employees, our total aggregate liability in contract, tort (including negligence), misrepresentation, restitution or otherwise in connection with the use of PS shall not exceed the per use or membership fee of the Member.

 

PS reserves the right to modify these Terms and Conditions at any time. You are advised to visit reservePS.com regularly to check for updates.

Privacy Policy

By using our services or our website, you and your authorized representatives agree to these Terms and Conditions and our Privacy Policy, which Privacy Policy is expressly incorporated herein by reference.  Our Privacy Policy provides further information regarding the use of personal data we may collect from you and/or your authorized representatives. Our Privacy Policy also describes certain rights applicable to residents of the European Union under the General Protection Data Regulation (“GDPR”), and rights applicable to residents of California under the California Consumer Privacy Act of 2018 (“CCPA”). We encourage you to review our Privacy Policy at https://reserveps.com/privacy-policy/ for more detailed information.

**Valet Parking

Valet parking is provided by Douglas Parking (http://www.douglasparking.com/), an unaffiliated independent contractor. Vehicles may be parked on or off site as space allows. PLEASE NOTE: The acceptance of valet parking services constitutes an agreement between the vehicle owner, and PS and Douglas that (1) PS and Douglas are not responsible for loss or damage to any vehicle as a result of fire, theft, ordinary or gross negligence, or otherwise, unless it shall appear that the loss or damage was caused by a willful act of PS, Douglas, or its employees. (2) PS and Douglas are not responsible for articles left in vehicles. Please remove anything of value from your vehicle. (3) All claims for any loss or damage must be presented before vehicle leaves our facility. (4) Employees are not authorized to change the terms of the agreement.